At WrapAndRide, we are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines the terms and conditions for shipping products from our website. By placing an order with us, you agree to the terms outlined below.
1. Shipping Locations
WrapAndRide ships both domestically and internationally. We aim to reach customers across India and around the world.
a. Domestic Shipping (Within India)
We offer shipping to all states and cities across India. Delivery times may vary depending on your location and selected shipping method.
b. International Shipping
We ship to many countries worldwide. Please note that international shipments may be subject to additional customs duties, taxes, and fees, which are the responsibility of the customer.
2. Shipping Costs
Shipping costs are calculated based on the destination, weight, and dimensions of your order. The total shipping cost will be displayed at checkout before you confirm your purchase.
a. Free Shipping Offers
From time to time, we may offer free shipping promotions on certain products or for orders exceeding a specified value. Free shipping applies to standard shipping only and may not be available for international orders.
3. Order Processing Time
We aim to process and ship your order as quickly as possible. Once your order is placed, processing times are as follows:
Standard Products: 12-15 business days (Since its a made to order field, it takes more time then normal tp ensure quality graphics)
Custom Orders: 15-20 business days (since custom wraps are designed and produced according to your specifications)
Orders are processed Monday through saturday, excluding holidays. Orders placed after 12:00 PM IST will be processed the next business day.
4. Shipping Methods and Delivery Times
We offer several shipping options to meet your needs. The available shipping methods and estimated delivery times will vary based on your location and will be displayed at checkout.
a. Domestic Delivery Times (Within India)
Standard Shipping: 12-15 business days
Express Shipping: 8-10 business days
b. International Delivery Times
Standard International Shipping: 15-20 business days
Express International Shipping: 10-15 business days
Please note that delivery times are estimates and may vary depending on factors such as customs processing, weather conditions, and carrier delays.
5. Tracking Your Order
Once your order has been shipped, you will receive an email confirmation with a tracking number and link to track your shipment. You can use this number to monitor the status of your delivery.
If you have any issues with tracking or delays, feel free to contact our customer support team at official.wrapandride@gmail.com
6. Customs, Duties, and Taxes (For International Orders)
International orders may be subject to customs duties, taxes, and import fees, which are determined by the customs office in the destination country. These additional charges are the responsibility of the customer.
WrapAndRide is not responsible for any customs delays or fees incurred. We recommend contacting your local customs office for more information about duties and taxes in your country before placing an order.
7. Shipping Restrictions
Certain products or orders may be subject to shipping restrictions due to size, weight, or destination regulations. If we are unable to ship to your location, you will be notified at checkout.
Additionally, hazardous materials or restricted items may not be eligible for shipment to certain regions or countries.
8. Address Accuracy
Please ensure that your shipping address is accurate and complete. WrapAndRide is not responsible for delays or delivery failures caused by incorrect or incomplete shipping addresses. If you notice an error in your address after placing an order, please contact us immediately at [Insert Email Address].
9. Undeliverable Packages
In the event that a package is deemed undeliverable due to incorrect address, refusal of delivery, or other reasons, it will be returned to WrapAndRide. If a package is returned, you will be responsible for the additional shipping costs to resend the order.
10. Delayed or Lost Shipments
While we strive to deliver your order within the estimated delivery times, unforeseen circumstances may cause delays. If your order has not arrived within the estimated delivery time, please check the tracking information provided.
If your package is lost in transit or significantly delayed, please contact us at official.wrapandride@gmail.com or 7602697669, and we will work with the carrier to resolve the issue.
11. Damaged or Missing Items
If your order arrives damaged or with missing items, please contact us within 48 hours of receiving the package. We will request photographic evidence of the damage and will work to resolve the issue promptly, either by sending a replacement or offering a refund.
12. Contact Information
If you have any questions about shipping, or if you need assistance with your order, please feel free to contact us:
Email: official.wrapandride@gmail.com
Phone: 7602697669
Address: Naukaghat More, Siliguri734005 , West Bengal, India
